The February ODA session, Intentional Listening: Utilising Intentional Listening to increase Collaboration and Connection in the Workplace, was a practical reset on something we all say we do — and then, under pressure, often do poorly. Jenna and John De Bono (GroupWise) framed intentional listening as bringing attention + intention to what someone is saying and how they’re feeling, particularly in busy environments where we’re tempted to jump in, defend, fix, …
